Privacy Policy

At Pixieo, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

We are GDPR compliant and committed to protecting your personal data.

We collect information you provide directly, automatically through usage, and from third-party sources.

Personal Information

• Name and email address
• Payment information (processed securely by Stripe)
• Documents you upload for processing

Usage Data

• Log data (IP address, browser type, pages visited)
• Device information
• Usage patterns and feature interactions

We use your data to provide, maintain, and improve our services. We never sell your personal information to third parties.

We only share your data with service providers who assist in operating our platform (e.g., cloud hosting, payment processing). All third parties are contractually bound to protect your data.

Under GDPR, you have the right to access, rectify, erase, restrict processing, and port your personal data. Contact contact@pixieo.io to exercise these rights.

We retain your data for as long as your account is active. After account deletion, data is purged within 30 days, except where retention is required by law.

We implement industry-standard security measures including AES-256 encryption, TLS 1.3, and regular security audits to protect your data.